FAQs

Q: What payment methods do you accept?
We accept a variety of payment methods, including cash on delivery (COD), debit and credit cards, and online bank transfers.

Q: How long does delivery take?
For orders within Karachi, delivery typically takes 2 business days. For other major cities in Pakistan, delivery is estimated at 3-5 business days after processing.

Q: Can I return a product if I’m not satisfied?
Yes, we accept returns within 3 days of delivery for eligible items. Please ensure the product is in its original packaging and not misused. Refer to our Return Policy for details.

Q: When will I receive my tracking information?
You’ll receive an email with your tracking details as soon as your order is processed and shipped, so you can monitor the delivery progress.

Q: Can I cancel or modify my order after placing it?
Orders can be canceled within 8 hours of placement by contacting our helpline. Unfortunately, we cannot modify an order after it’s been placed.

Q: What if my product arrives damaged?
If you receive a damaged item, please contact us within 48 hours of delivery. We’ll work with you to resolve the issue promptly.